top of page
  • What is CBD?
    CBD (cannabidiol) is a natural compound found in hemp that interacts with the body's endocannabinoid system to support relaxation, pain relief, and overall wellness without the high of THC.
  • Will CBD make me feel high?
    No, CBD is non-psychoactive and does not produce a high. Unlike THC, it interacts with the body differently, promoting relaxation without intoxication.
  • Does CBD show up on a drug test?
    It depends. Broad Spectrum CBD contains only trace amounts of THC, while Full Spectrum CBD contains up to 0.3% THC. Although unlikely, regular use of CBD, especially full-spectrum, may result in a positive drug test, as some tests cannot differentiate between cannabinoids. If you have an upcoming drug test, we recommend avoiding CBD products to be safe.
  • Are there any side effects of CBD?
    CBD is generally well-tolerated, but some may experience drowsiness, dry mouth, or changes in appetite. Start with a low dose to see how your body responds.
  • Can I take CBD with other medications?
    CBD may interact with certain medications. Consult a healthcare professional before using CBD if you are taking prescription drugs.
  • Can I take too much CBD?
    While it's unlikely to overdose on CBD, taking too much can cause side effects like drowsiness, dry mouth, nausea, or changes in appetite. It’s best to start with a low dose and gradually increase as needed. If you experience any discomfort, reduce the dose or consult a healthcare professional.
  • What are your hours of operation?
    Our hours of operation are Monday through Friday, 9:00 AM - 5:00 PM (PT).
  • What’s the difference between Full Spectrum and Broad Spectrum CBD?
    Full Spectrum CBD contains all naturally occurring cannabinoids, including up to 0.3% THC, which may enhance its effects. Broad Spectrum CBD also contains multiple cannabinoids but has the THC mostly removed. However, it may still contain trace amounts that are non-detectable. If you need a completely THC-free option, CBD isolate is the best choice.
  • How do I choose the right CBD product for me?
    Consider your wellness goals and preferred method of use. Tinctures offer fast absorption, while gummies provide a convenient, longer-lasting effect. Massage Oils and Body Butter are great for targeted relief. Start with a low dose and adjust as needed. If you're unsure, consult a healthcare professional.
  • How much CBD should I take?
    Start with a low dose, typically 10-20mg per day, and gradually increase as needed. Everyone’s body responds differently, so finding the right dose may take some trial and error. Always follow the product's instructions and consult a healthcare professional if you have concerns.
  • How long does it take for CBD to work?
    The effects of CBD can vary depending on the product. Tinctures typically take 15-30 minutes to take effect, while gummies may take 30-60 minutes as they need to be digested. Massage Oils and Body Butter can provide localized relief and may take a bit longer to absorb into the skin.
  • What do I do if my product arrived damaged?
    If your package arrived damaged due to shipping or weather, please contact us at 877-265-8223 or support@boltcbd.com, and we’ll be happy to assist you.
  • I was notified that my order was delivered but I didn't receive it.
    Sometimes, carriers mark packages as delivered prematurely while they are still out for delivery. In most cases, your order will arrive within 24-48 hours. If you still haven’t received it after that time, please contact us, and we’ll be happy to assist you.
  • When can I get tracking information?
    You will receive an email with tracking details as soon as your order ships. You can use this tracking information to monitor your package until it arrives.
  • I need to return, cancel, or exchange an item.
    We offer a 14-day satisfaction guarantee from the date your order is delivered. If you’re not satisfied with your purchase or need to make a return, cancellation, or exchange, please contact us, and we’ll be happy to assist you.
  • I need to cancel my Subscription.
    You can cancel your subscription anytime by visiting the "My Subscriptions" page. If you need assistance, feel free to give us a call, and we’ll be happy to help.
  • What is your return and refund policy?
    To return your product, please mail it to: Bolt USA 11135 Rush St STE Q South El Monte, CA 91733 You will be responsible for paying your own shipping costs for returns, and shipping costs are non-refundable. If you paid for shipping and are issued a refund, the shipping cost will not be included. Our 100% satisfaction guarantee lasts for 14 days from the purchase date. After 14 days, we cannot offer a refund or exchange. To be eligible for a return, your item must be in its original packaging. All returns, refunds, and exchanges are subject to review. For assistance, please contact us at support@boltcbd.com or 877-265-8223.
  • How much does shipping cost?
    For orders under $69.99, a shipping cost of $9.99 will be applied.
  • When will my order be shipped?
    Orders are shipped Monday to Friday. Weekday orders are processed and shipped within 24 hours. Orders placed on Saturday or Sunday will be shipped on the next business day.
bottom of page